Using Our Services
Access and use our software responsibly while complying with applicable laws and these Terms.
The terms that govern your use of Dots Connections' software, cloud POS platform, and digital services.
Access and use our software responsibly while complying with applicable laws and these Terms.
Maintain accurate account information, protect your login credentials, and ensure authorized use of your account.
Help us maintain a secure and reliable platform by avoiding misuse, unauthorized access, or harmful activities.
By creating an account or using Dots Connections' website, POS system, or software services, you agree to be bound by these Terms of Service.
If you do not agree with any part of these Terms, please discontinue use of our services. Continued use after updates become effective also constitutes acceptance of the revised Terms.
Dots Connections provides technology solutions including cloud POS systems, retail management, online ordering, KDS, payment integrations, inventory management, analytics, and custom software development.
Features may vary by subscription, market, hardware configuration, or third-party availability. We may improve, modify, or discontinue features when necessary to maintain service quality and platform security.
You are responsible for maintaining secure passwords, keeping account information accurate, preventing unauthorized access, and promptly reporting suspicious activity.
Each account should be used only by approved personnel. You are responsible for activity performed under your credentials unless unauthorized use resulted directly from our failure to maintain reasonable security controls.
You agree not to violate applicable laws, attempt unauthorized access, interfere with platform security, reverse engineer our software, upload malicious code, or abuse or disrupt our services.
We may suspend traffic, users, devices, or integrations that pose a security or operational risk. We also reserve the right to investigate suspected misuse to protect customers and infrastructure.
Some services require an active subscription. Payments are billed in advance and are subject to our pricing and billing policies. We reserve the right to suspend services for unpaid invoices.
Taxes, transaction fees, hardware charges, and third-party service fees may apply depending on your selected plan and location. Unless otherwise stated, recurring subscriptions renew automatically until canceled.
Our platform integrates with trusted third-party providers. Their services are governed by their own terms and availability.
We are not responsible for outages, feature changes, or security events caused by third-party tools outside our control, though we will make reasonable efforts to communicate material impacts on your service.
All software, source code, branding, designs, trademarks, documentation, and website content remain the exclusive property of Dots Connections unless otherwise stated.
These Terms grant you a limited, non-exclusive, non-transferable right to use the subscribed services for internal business purposes. No ownership rights are transferred through use of the platform.
Your business data belongs to you. We securely process and store your information solely to provide and improve our services.
You are responsible for ensuring the data you upload is lawful and that you have permission to process it. We may retain limited records for compliance, billing, security, and backup restoration needs.
We strive for maximum uptime through reliable cloud infrastructure and continuous monitoring. Scheduled maintenance or unforeseen technical issues may affect service availability.
Service levels may depend on internet connectivity, hardware status, and third-party systems. We aim to restore service promptly when incidents occur and to notify customers of planned maintenance when feasible.
Dots Connections is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount paid for the affected service, as permitted by applicable law.
Nothing in these Terms excludes liability that cannot legally be excluded. You remain responsible for maintaining appropriate operational safeguards, local backups, and business continuity procedures for your environment.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, misuse our platform, or fail to meet payment obligations. Users may discontinue their services at any time.
Upon termination, access to the service may be revoked immediately. We may provide a reasonable export window for customer data when commercially practical and legally permitted.
We may update these Terms as our services evolve. Changes will be posted on this page with a revised effective date.
Material changes may also be communicated through your account, email notices, or service announcements. Please review this page periodically to stay informed about the terms governing your use of the platform.
Yes. We may update these Terms as our services evolve.
Changes will be posted on this page with a revised effective date, and material updates may also be communicated through service notices.
Your business retains ownership of its data.
Dots Connections processes your data only to deliver, support, secure, and improve the subscribed services.
Some services may become unavailable until your subscription is renewed.
Access levels, integrations, and support entitlements may change based on the plan status and applicable billing terms.
Our team is available to help with legal or service-related questions.
Reach us any time at info@dotsconnections.com and we'll direct your request to the right team.
Our team is here to help you understand how Dots Connections protects your business and delivers secure, reliable software solutions.